A330 Lights

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RicardoLVFR
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Re: A330 Lights

Post by RicardoLVFR » Wed Oct 16, 2024 11:49 am

Djnono wrote:
Tue Oct 15, 2024 9:40 pm
Good evening, I don't have the 330 light update, is that normal?
We expect this update now to be released tomorrow night.
Ricardo Morillo
Managing Director/Owner

Iceman
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Re: A330 Lights

Post by Iceman » Thu Oct 17, 2024 9:06 pm

Fantastic. It’s Thursday at 21:57 UK time but release is missing. Really I am unhappy and angry. I knew it that it is not happening today probably not tomorrow. For rest who think about buy this product, please watch this topic on this forum and wait for confirmation that issue is resolved before you make decision that you really need it this plane. I am feeling cheated by you who promised today to solve this issue. I know that Friday will be for 2 hours but really I cannot believe that will be in just in time. I am patient and wait but probably I will start proces refund my money because I thought that product was tested and confirm that basic issue is not existing. I am not frustrating I want to back my money if you cannot deliver solution. That is all.

Djnono
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Re : Lumières A330

Post by Djnono » Thu Oct 17, 2024 9:08 pm

la mise à jour ne sort pas ce soir?

Vince67850
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Re: A330 Lights

Post by Vince67850 » Thu Oct 17, 2024 9:22 pm

Hi,
Yes it starts to be a bit long now. I am trying to be patient, but it is always postponed, so please do the necessary to release the update asap.
Thanks

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RicardoLVFR
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Re: A330 Lights

Post by RicardoLVFR » Thu Oct 17, 2024 11:36 pm

I am personally very frustrated about this delay. We sent the update on Tuesday the 8th of October. We then thought it was going to be released Friday 11th, but then they told us it will be released today October 17th. So we asked this last Monday to resubmit the update with other fixes because the days after release we fixed some issues with brakes and also with the way AI traffic taxiied the plane.

So last Monday we resubmitted.

And it so happened that today wasn't released.

Again, the entire responsability lies in us, no one else for these issues. Our current frustration is the the slow speed of the release of updates, since we saw last week that similar submissions on a Monday, on a Thursday it was released.

Our deepest apologies for these issues.
Ricardo Morillo
Managing Director/Owner

Vince67850
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Re: A330 Lights

Post by Vince67850 » Thu Oct 17, 2024 11:40 pm

Any idea when it will be released ?

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RicardoLVFR
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Re: A330 Lights

Post by RicardoLVFR » Fri Oct 18, 2024 12:18 am

Vince67850 wrote:
Thu Oct 17, 2024 11:40 pm
Any idea when it will be released ?
I was told it was going to be today. In all the years sending updates and releasing this has been the longest and most frustrating.

I will get confirmation, but it must be Monday 21st. Let me get confirmation first.
Ricardo Morillo
Managing Director/Owner

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RicardoLVFR
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Re: A330 Lights

Post by RicardoLVFR » Fri Oct 18, 2024 5:28 pm

It seems after asking Microsoft, they will release the update today (Friday October 18th) fixing this issue. Will confirm once is live.
Ricardo Morillo
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RobertGio1
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Re: A330 Lights

Post by RobertGio1 » Fri Oct 18, 2024 7:17 pm

Hi. So Microsoft is in charge of when an update comes for a developer of airports and aircraft? They must have to verify the updates?

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RicardoLVFR
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Re: A330 Lights

Post by RicardoLVFR » Fri Oct 18, 2024 8:20 pm

RobertGio1 wrote:
Fri Oct 18, 2024 7:17 pm
Hi. So Microsoft is in charge of when an update comes for a developer of airports and aircraft? They must have to verify the updates?
Yes.

And the update is live right now.
Ricardo Morillo
Managing Director/Owner

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