SCEL / chile jetways doesnt work well, and others.

pipem12
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SCEL / chile jetways doesnt work well, and others.

Post by pipem12 » Wed Apr 21, 2021 6:39 pm

the jetway doesn't connect with de aircraft in the airport, the internal lighting of the airport is deficient, not like the ones in madrid, the sky airline logo is missing in front of the lan building, since there are the sky facilities builiding and the maintenance workshop, and change the lan logo to "latam", since it is currently LATAM and both logos are illuminated at night.

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RicardoLVFR
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Re: SCEL / chile jetways doesnt work well, and others.

Post by RicardoLVFR » Wed Apr 21, 2021 8:20 pm

Hi, have you tried with different aircraft? we tested the jetways.
Ricardo Morillo
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Elcarelushin
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Re: SCEL / chile jetways doesnt work well, and others.

Post by Elcarelushin » Wed Apr 21, 2021 8:59 pm

RicardoLVFR wrote:
Wed Apr 21, 2021 8:20 pm
Hi, have you tried with different aircraft? we tested the jetways.

The jetways do work, the issue is that some jetways cannot connect to the a320.
For example: Jetways 25, 24, 23.. Maybe there will be more.

Agradecemos mucho de tu ayuda Ricardo.
Saludos cordiales.

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RicardoLVFR
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Re: SCEL / chile jetways doesnt work well, and others.

Post by RicardoLVFR » Wed Apr 21, 2021 9:12 pm

Hola, we will extend the jetway more so that in those stands it can connect better. Our apologies in the meantime.
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pipem12
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Re: SCEL / chile jetways doesnt work well, and others.

Post by pipem12 » Fri Apr 23, 2021 6:38 am

and please !!!!!!!!!!!! fix the gates lights and the interior of the airport... it seems to be off.... thanks for reply ricardo

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RicardoLVFR
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Re: SCEL / chile jetways doesnt work well, and others.

Post by RicardoLVFR » Thu May 20, 2021 2:54 pm

This problem has been resolved with the latest update to 1.01. Open it in contrail, in a few days it should be on the MS marketplace.
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pipem12
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Re: SCEL / chile jetways doesnt work well, and others.

Post by pipem12 » Thu May 20, 2021 7:28 pm

Hello dear Ricardo, I hope this leads you to think a bit as developers, and listen to me and understand all of us in the community, I have installed the new version of the airport, they fix the gates, but excuse me for what What will I say, but I have a community on facebook and whatsapp of fsm2020 in which several of us have the airport and we feel scammed, it seems like a copy and paste of the p3d airport, I love the airport, it looks great, it has a lot of potential, it looks better than anyone, it has an good interior, good structural quality, but really? I found the latam logo very ugly and disrespectful, it seems that you only put one on top of the old lan logo, I can give you photos of what I am talking about, when one arrives at the airport the airport, it seems off, the exterior and interior lights are OFF, compare The airport that you made in BARCELONA with SCEL, the lighting is much better, exterior and interior, in the exterior light there is no "REAL" light, it is a photo of a lighting that pretend to be on, please latinvfr team and ricardo fix those BIG things... dont be selfish with us, at the moment we feel out of place and cheated with the airport, we waited 1 month just for fix the gates and put up a horrible latam logo ... I hope you to response me, best regards.
felipe.

pipem12
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Re: SCEL / chile jetways doesnt work well, and others.

Post by pipem12 » Thu May 20, 2021 7:34 pm

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RicardoLVFR
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Re: SCEL / chile jetways doesnt work well, and others.

Post by RicardoLVFR » Thu May 20, 2021 7:40 pm

pipem12 wrote:
Thu May 20, 2021 7:28 pm
Hello dear Ricardo, I hope this leads you to think a bit as developers, and listen to me and understand all of us in the community, I have installed the new version of the airport, they fix the gates, but excuse me for what What will I say, but I have a community on facebook and whatsapp of fsm2020 in which several of us have the airport and we feel scammed, it seems like a copy and paste of the p3d airport, I love the airport, it looks great, it has a lot of potential, it looks better than anyone, it has an good interior, good structural quality, but really? I found the latam logo very ugly and disrespectful, it seems that you only put one on top of the old lan logo, I can give you photos of what I am talking about, when one arrives at the airport the airport, it seems off, the exterior and interior lights are OFF, compare The airport that you made in BARCELONA with SCEL, the lighting is much better, exterior and interior, in the exterior light there is no "REAL" light, it is a photo of a lighting that pretend to be on, please latinvfr team and ricardo fix those BIG things... dont be selfish with us, at the moment we feel out of place and cheated with the airport, we waited 1 month just for fix the gates and put up a horrible latam logo ... I hope you to response me, best regards.
felipe.
Don't understand, an accusation of 'scam' against us. That's a new one.


As far as being a copy paste from P3d. Well, I don't think you folks were expecting us to redo from scratch the airport just for MSFS. Everyone, absolutely everyone who has released airports for MSFS, have been ports from P3d or Xplane or FSX. So don't understand why the complaint.


We are willing to improve things, but you can't just expect us to do everything you request. This is a business and this is for flight simulation. The intention is realism, but not ever the intention is to satisfy 100% of customer requests. We do what we can, and will continue to improve as much as we can.

We will note the issues you mention for another update. In the meantime, I suggest you keep it respectful in these forums, as it is a requirement, and not accuse us of being scammers.
Ricardo Morillo
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pipem12
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Re: SCEL / chile jetways doesnt work well, and others.

Post by pipem12 » Thu May 20, 2021 10:05 pm

i did not say an accusation of 'scam' , i said it feels like "scam"... just we want good fixes nothing else, so we spected good updates for this airport, we paid for it, we are paying for a product... we spect 1 month just for fix the gates and puting a rare "latam logo", i know this is "business" and all.... i said your work is so good, just we want the illumination points that we define in the new post that i put into the wall forum, just we want this simple things... and it would be the best SCEL airport quality for msfs 2020....

- Exterior and interior illumination
- Good latam logo as the old LAN logo with nigh illumination
- Fix runway 17R issue
- T runway lightining as real
- Fix "CAE" logo on entrance airport (?)

i post this because a lot of people said me this bugs... and i saw the bugs in the sim, just i want to help to make this airport correctly and it going to be the best scel airport...
don't feel accused of scam i just say we waited a lot for just 2 things... we want the best of you guys ;) aprecciate your response...
we spect soon update for scel.

best regards ricardo.

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