kmsy configurator error (SOLVED)

Post product support request for our P3dv4 version products!
Post Reply
henry2323
Posts: 12
Joined: Sun Apr 14, 2019 7:04 am

kmsy configurator error (SOLVED)

Post by henry2323 » Sun Apr 14, 2019 10:20 am

Hello, I've just installed the Kmsy update over the original and am getting an unhandled exception error when trying to load the configurator. The original install configurator worked ok. I will also add that it is a great piece of scenery, and the PBR really makes a huge difference. Thank you .

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: kmsy configurator error

Post by RicardoLVFR » Sun Apr 14, 2019 2:24 pm

Hi, thanks for your comments. Can you please make sure you open the configurator as 'administrator' this happens when you don't have the permissions.
Ricardo Morillo
Managing Director/Owner

henry2323
Posts: 12
Joined: Sun Apr 14, 2019 7:04 am

Re: kmsy configurator error

Post by henry2323 » Mon Apr 15, 2019 2:57 pm

Hi Ricardo, the configurator was set to run as administrator but I solved the problem by uninstalling the scenery and then running version 1.1 on its own without overwriting version 1.0 as suggested in the email. Thanks for your your suggestion.

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: kmsy configurator error

Post by RicardoLVFR » Mon Apr 15, 2019 2:59 pm

Great thanks so its fixed now?
Ricardo Morillo
Managing Director/Owner

henry2323
Posts: 12
Joined: Sun Apr 14, 2019 7:04 am

Re: kmsy configurator error

Post by henry2323 » Wed Apr 17, 2019 2:54 pm

Hi Ricardo, yes it's working fine now, thank you.

Post Reply