KBDL Jetways are missing, what to do?

Post product support request for our P3dv4 version products!
Post Reply
felix69
Posts: 4
Joined: Sun Aug 09, 2020 11:39 pm

KBDL Jetways are missing, what to do?

Post by felix69 » Mon Aug 10, 2020 1:31 am

I just purchased and installed KBDL. Installation was normal, although not into the default path.
SODE 1.7.1 is installed, airport vehicles are coming/going.
Running the Text-Menu Command I get a "No triggerable objects found within 6.5nm/12km"

The odd part is that only ONE jetway is showing at position 1. Positions 3, 5, 7, and every other position do not show a jetway.

I did uninstall/reinstall as part of troubleshooting but did not do any good.
How to fix this?

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: KBDL Jetways are missing, what to do?

Post by RicardoLVFR » Mon Aug 10, 2020 12:04 pm

Hi, can we see a picture of the jetways you mention please?
Ricardo Morillo
Managing Director/Owner

felix69
Posts: 4
Joined: Sun Aug 09, 2020 11:39 pm

Re: KBDL Jetways are missing, what to do?

Post by felix69 » Mon Aug 10, 2020 10:44 pm

Here are some shots ...
Attachments
-2020-aug-10-003.jpg
-2020-aug-10-003.jpg (104.66 KiB) Viewed 1625 times
-2020-aug-10-002.jpg
-2020-aug-10-002.jpg (91.89 KiB) Viewed 1625 times
-2020-aug-10-001.jpg
-2020-aug-10-001.jpg (111.72 KiB) Viewed 1625 times

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: KBDL Jetways are missing, what to do?

Post by RicardoLVFR » Tue Aug 11, 2020 12:49 am

Hi, I need to be sure SODE is working, there is no jetways there, can you go to programdata/12bpilot/SODE and see if in the XML folder there is LatinVFR-KBDL?
Ricardo Morillo
Managing Director/Owner

felix69
Posts: 4
Joined: Sun Aug 09, 2020 11:39 pm

Re: KBDL Jetways are missing, what to do?

Post by felix69 » Tue Aug 11, 2020 11:36 am

Yes there is, called LatinVFR_KBDL.xml

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: KBDL Jetways are missing, what to do?

Post by RicardoLVFR » Tue Aug 11, 2020 12:31 pm

Hi, do you have scenery complexity at NORMAL at least? and did you have any configuration file from GSX for KBDL before?
Ricardo Morillo
Managing Director/Owner

felix69
Posts: 4
Joined: Sun Aug 09, 2020 11:39 pm

Re: KBDL Jetways are missing, what to do?

Post by felix69 » Tue Aug 11, 2020 6:22 pm

Complexity is set at Very Dense. I do not have GSX. I had it installed at some point in try before you buy but decided against and I uninstalled it.

Note: I uninstalled the scenery and removed every trace of it. After shutdown/startup I have installed the scenery with the default path settings (<drive>:\<FS Directory>\LatinVFR\Hartford_KBDL and the Jetways miraculously showed up. I will leave it here for now, since it worked.

Ricardo, nonetheless, thanks for the quick replies.

Post Reply