A340 EFB/FMS

[tailgunnerjack]

Two problems I'm having,
1. I can't see the EFB on the Ground. After takeoff it's bright and clear.
2.The FMS is not working at all (Blank) with no click spots.

Thank you

[RicardoLVFR]

Two problems I'm having,
1. I can't see the EFB on the Ground. After takeoff it's bright and clear.
2.The FMS is not working at all (Blank) with no click spots.

Thank you

Hi, can we see pictures of this please?

[tailgunnerjack]

I tried to send a picture, but I can't get the FMS smaller than 301KB. After loading the flight plan the FMS stays blank (BLACK). All the usual click spots (letters and numbers) do not work. I had the problem right away after I purchased from MS Store. I uninstalled and reinstalled three times with no luck.
As for the EFB its ok if real weather is off. With dark clouds the screen is hard to see. Seems strange since I'm using a 42in 4K monitor. Possible to add a brightness control or allow the screen to move further forward similar to the panel?

Thank you. tailgunnerjack

[7heAngryVe7eran]

Apologies for the late reply.

I've added it to the list of reported issues that we're looking into. Thank you for letting us know!