Aircraft not showing up under aircraft selection

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Superdraco
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Joined: Sun Oct 29, 2023 2:13 am

Aircraft not showing up under aircraft selection

Post by Superdraco » Sun Oct 29, 2023 2:23 am

Hello, just bought this aircraft in Msfs marketplace. it shows thats its downloaded and installed but it is not showing up under aircraft selection. anyone to assist?

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RicardoLVFR
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Location: Orlando, FL

Re: Aircraft not showing up under aircraft selection

Post by RicardoLVFR » Sun Oct 29, 2023 4:21 pm

Hi, can you restart the sim?
Ricardo Morillo
Managing Director/Owner

Husky330
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Joined: Tue Nov 14, 2023 2:39 am

Re: Aircraft not showing up under aircraft selection

Post by Husky330 » Tue Nov 14, 2023 2:46 am

Having the same issue.

It was working fine until I started having CTD for an unrelated issue, uninstalled just in case but when I went to reinstall it appeared to work but won’t show up in the aircraft selection nor can I find it in my community folder. Tried a few times also restarted the sim after install, no luck getting it back.

Thanks

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RicardoLVFR
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Re: Aircraft not showing up under aircraft selection

Post by RicardoLVFR » Tue Nov 14, 2023 12:22 pm

Has this happened with other aircraft you purchased on the marketplace?
Ricardo Morillo
Managing Director/Owner

Husky330
Posts: 2
Joined: Tue Nov 14, 2023 2:39 am

Re: Aircraft not showing up under aircraft selection

Post by Husky330 » Sun Nov 19, 2023 4:26 pm

Still no luck on getting the A339 to show back up in the aircraft selection (PC)

- doesn’t happen when I remove other market place addons

- have tried removing and reinstalling with restarting sim multiple times

- have tried signing out of the xbox app and Microsoft store then signing back in

- tried in SU14 Beta

Not sure why this is happening as it was working fine before I removed it the first time

Thanks

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RicardoLVFR
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Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: Aircraft not showing up under aircraft selection

Post by RicardoLVFR » Mon Nov 20, 2023 1:18 am

Are you 100% sure its installed?

any other airplane you bought in the marketplace that happens the same?
Ricardo Morillo
Managing Director/Owner

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