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KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 10:25 am
by Ray Proudfoot
Hi Ricardo,

I've just installed KMSY in P3D v4.5 HF2 and positioned my PMDG738 at both a small and heavy gate. When calling GSX to connect the jetway the message "No jetway can operate at this position" was displayed.

The jetway is visible and SODE is installed and correctly registered. Any suggestions?

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 11:20 am
by Ray Proudfoot
Some success but I'm still confused about how best to operate SODE jetways. At B6 the GSX menu to operate the jetway does not work. But if I select Add-ons - SODE 1.6.4 - Text-Menu Command: Tab+S a SODE menu then appears with an option to dock the jetway.

Isn't that the old way of operating jetways? I thought if the user had GSX it would work using that system. Also, nothing is listed in the manual about which jetways are SODE-enabled. Are they all? And if so do I have to use Tab+S to operate them?

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 12:28 pm
by Ray Proudfoot
Hi Ricardo,

I've resolved the situation by installing 3rd party glass jetways. Those can now be operated within the GSX menu.

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 2:04 pm
by RicardoLVFR
Hi, this is strange, did you try getting the aircraft a bit closer to the jetway?

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 4:09 pm
by Ray Proudfoot
Hi Ricardo,

Yes, tried several times at different gates. I have 4 other airports of yours and don’t recall having this problem. As I said, I’ve now installed alternative gates using Cartayna files. You may have heard of him.

Lovely scenery by the way. :)

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 6:42 pm
by RicardoLVFR
Hi, strange it shouldn't have happened.

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 7:50 pm
by Ray Proudfoot
RicardoLVFR wrote:
Thu Oct 03, 2019 6:42 pm
Hi, strange it shouldn't have happened.
I agree Ricardo but I’m pretty experienced with P3D and couldn’t get the jetways to work except using tab+s which is inconvenient. Not to worry. ;)

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 8:35 pm
by RicardoLVFR
Ray Proudfoot wrote:
Thu Oct 03, 2019 7:50 pm
RicardoLVFR wrote:
Thu Oct 03, 2019 6:42 pm
Hi, strange it shouldn't have happened.
I agree Ricardo but I’m pretty experienced with P3D and couldn’t get the jetways to work except using tab+s which is inconvenient. Not to worry. ;)
This might have to do with a previous GSX or modified GSX profile. Would have checked to see if there is any conflict there.

Re: KMSY - No jetway can operate at this position

Posted: Thu Oct 03, 2019 9:41 pm
by Ray Proudfoot
Ricardo, there have been lots of changes to GSX in recent weeks so I suspect that is the cause of my problems and not your SODE files. But convincing Umberto is not easy.

As I said earlier I am using Cartayna files now and all is well.

Re: KMSY - No jetway can operate at this position

Posted: Tue Oct 15, 2019 2:36 pm
by Raphael_Chacon
Yep, im having this problem at SCEL, specifically at gate 21 which i was departing from minutes ago.

No matter how i accommodate the aircraft or what door i choose, i get the "Too far" message all the time. I just continued my flight and forgot about it for the while, but i will test a bit more after arriving.

Image

Happy Flying!