scenery configurator broke

Post product support request for our P3dv4 version products!
Post Reply
pilotskcx
Posts: 4
Joined: Sun Oct 21, 2018 7:42 am

scenery configurator broke

Post by pilotskcx » Sun Oct 21, 2018 7:46 am

Hey guys,

Just got Miami for p3d.

First of all the scenery does not install correctly. There is no un-installer. The 29 palms scenery configurator is completely broke when trying to select options. It goes to a unhandled exception error and freezes.

I bought this through the sim market.

Please tell me how to un-install this product.

Thanks.

Jeff Nielsen

pilotskcx
Posts: 4
Joined: Sun Oct 21, 2018 7:42 am

Re: scenery configurator broke

Post by pilotskcx » Sun Oct 21, 2018 8:06 am

I have figured out that DD Miami City X was causing the issue. I think it's fixed now.

The scenery configurator is still broke though.

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: scenery configurator broke

Post by RicardoLVFR » Sun Oct 21, 2018 3:03 pm

Hi, make sure you run the configurator as 'administrator', or you will have this issue.

To uninstall KMIA go to documents/prepar3dv4 addons/MiamiV4 and delete that folder

and then go to p3d/latinvfr/ and delete MiamiV4 fodler
Ricardo Morillo
Managing Director/Owner

pilotskcx
Posts: 4
Joined: Sun Oct 21, 2018 7:42 am

Re: scenery configurator broke

Post by pilotskcx » Sun Oct 21, 2018 6:17 pm

Thank you very much. That was the issue. I wasn't running at administrator. :roll:

Everything is fine now.

pilotskcx
Posts: 4
Joined: Sun Oct 21, 2018 7:42 am

Re: scenery configurator broke

Post by pilotskcx » Thu Jan 10, 2019 5:04 am

I'm getting the problem again with SCEL. I am running it as admin and it still crashes.

Any chance you guys can just fix this?

Thanks.

User avatar
RicardoLVFR
Site Admin
Posts: 4659
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: scenery configurator broke

Post by RicardoLVFR » Thu Jan 10, 2019 1:58 pm

pilotskcx wrote:
Thu Jan 10, 2019 5:04 am
I'm getting the problem again with SCEL. I am running it as admin and it still crashes.

Any chance you guys can just fix this?

Thanks.
Hi, to fix this you must uninstall SCELv2 by

removing the folder located in 'your documents' prepar3d addons, Santiago_SCELv2, remove it, then go to

p3d/latinvfr/Santiago_scelv2 and remove it too.

then re-install the scenery, you will be able to open the configurator.
Ricardo Morillo
Managing Director/Owner

Post Reply