Older LatinVFR scenery installers no longer recognize serial number

[w6kd]

Hi;

I have been trying to reinstall my LatinVFR sceneries, and some of them (MGGT, MDSD, MKJS) are coming up with a popup "the details you entered are incorrect" after I enter the correct e-mail, name, and serial number info (obtained from SimMarket). It appears like the validation/authorization server is no longer there. All of these use the older 16-digit serial numbers, e.g. 1234-5678-9012-3456

Some of your other older FSX sceneries on SimMarket have "offline" installers that have replaced the ones I originally downloaded and don't appear to have a problem (they don't ask for my serial number during installation), but not the ones above.

I sent an e-mail to your support e-mail with the orders numbers, dates, and serial numbers, but for the rest of the community--has there been a change to your validation system that makes the older installers inoperative? I ask because with you opening your own store, there is some concern that eventually SimMarket will stop updating your installers and folks with old ones may have problems getting working installers.

Regards

Bob Scott

[RicardoLVFR]

Hi, sorry about that, allow us 10 minutes, apparently the system went offline since last night, but is coming back up.

The opening of our store doesn't change anything in regards to simmarket or any of our old products and support, I can personally assure you.

My apologies for this issue.

[hwmertens]

Hi, first post here so be kind to me .

I can confirm the mentioned problem. Today I wanted to install SPIM bought 2014 at simMarket on a new PC with FSX Acceleration with no success.

I looked at simMarket in my orders and found another installer 'LatinVFR_SVMI_FsX_1.1offline.exe' to download which managed to install.

But this is a version 1.1 and the version downloaded in Feb 2014 was already version 1.2!

I compared both because I have a backup of the previous install and they were different.

Regards
Hans

[RicardoLVFR]

Hi, I just sent you a PM with the download for 1.2

[arqoot]

I got a new pc and when I try to reinstall Cozumel the installer says data entered not valid, I am using my same hard drive but I made a clean install and formated the disk in order to delete old data it doesnt work neither for fsx-steam and fs9, I notice the scenery is not listed anymore in the website, what can I do? thanks.

[RicardoLVFR]

Hi, you need to try multiple times so that the servers respond.