LEBL floating terminal

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yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

LEBL floating terminal

Post by yarnedeclercq » Thu Dec 28, 2023 12:02 pm

Hi,

I just bought Latinvfr LEBL for MSFS.
But I'm having this problem.
As you can see on the screenshot this terminal is like floating, it's only this building, the rest is fine.
I only have the world update installed, I even reïnstalled the world update without any success.
Anyone know how to solve this?
You can see screenshots via the link below.
https://yarnedeclercq.imgbb.com/

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RicardoLVFR
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Location: Orlando, FL

Re: LEBL floating terminal

Post by RicardoLVFR » Fri Dec 29, 2023 1:22 am

Hi this is PC?
Ricardo Morillo
Managing Director/Owner

yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

Re: LEBL floating terminal

Post by yarnedeclercq » Fri Dec 29, 2023 7:43 pm

Yeah it is

Barberson
Posts: 2
Joined: Wed Dec 27, 2023 2:49 am

Re: LEBL floating terminal

Post by Barberson » Sat Dec 30, 2023 6:12 am

I also have this same issue and am on PC

yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

Re: LEBL floating terminal

Post by yarnedeclercq » Tue Jan 02, 2024 10:28 pm

No answer?

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RicardoLVFR
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Re: LEBL floating terminal

Post by RicardoLVFR » Wed Jan 03, 2024 1:23 am

We are investigating as we also received a similar email regarding this.
The person removed all addons in community folder and still got the issue, do you also get it if you remove all addons?

and is it only terminal 1 in LEBL?
Ricardo Morillo
Managing Director/Owner

yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

Re: LEBL floating terminal

Post by yarnedeclercq » Thu Jan 04, 2024 12:56 pm

Yeah I tried removing the whole community folder, but still not working, and it's only terminal 1 indeed, the rest is fine.
However I've read another post on a different website which had the same problem, someone there said something about the loading order with navigraph...
Maybe that's something?

yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

Re: LEBL floating terminal

Post by yarnedeclercq » Wed Jan 10, 2024 4:12 pm

I even fixed load order, still didn't do anything.
Very frustrating...

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RicardoLVFR
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Location: Orlando, FL

Re: LEBL floating terminal

Post by RicardoLVFR » Wed Jan 10, 2024 5:52 pm

Ok so we decided to push for an update that forces the terminal to stick to the ground. We don't know if this update will fix it as we couldn't replicate this issue, but it should, as the option was not selected.

We submitted the update to Microsoft so it should start the process now. Our apologies
Ricardo Morillo
Managing Director/Owner

yarnedeclercq
Posts: 7
Joined: Mon Dec 25, 2023 12:34 pm

Re: LEBL floating terminal

Post by yarnedeclercq » Wed Jan 10, 2024 6:41 pm

No problem, I'll let you know if it works, thanks.

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