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MSFS20 - Support Forum

Posted: Sun Aug 30, 2020 1:26 am
by PC Pilot
Hello, Ricardo:

Thanks for sending out the email announcing the release of KMIA in MSFS 2020. I will purchase it since there is a discount for previous owners (thank you!).

I am curious if you will be creating a support forum for the MSFS 2020 line of products you currently have and will be releasing in the future?

Regards,

Will

Re: MSFS20 - Support Forum

Posted: Sun Aug 30, 2020 1:04 pm
by RicardoLVFR
Hello, sure we created it yesterday

viewforum.php?f=14

Re: MSFS20 - Support Forum

Posted: Thu Sep 10, 2020 8:43 pm
by Sonny147
hi, i purchased a discounted KMIA from LVFR website and downloaded from Contrail app, but it doesnt seemed to have instaaled and i was not asked for a order number, in contrail it says v1.01 installed but it isnt , i thought it could be w10 anti virus so i uninstalled and re installed but same thing ?,

Re: MSFS20 - Support Forum

Posted: Thu Sep 10, 2020 9:33 pm
by RicardoLVFR
Hi, if you installed contrail, open it, then click login to LVFR webshop and you will then be able to download KMIA.

Re: MSFS20 - Support Forum

Posted: Fri Sep 11, 2020 4:03 pm
by Sonny147
Ihi Ricardo, I've done exactly what you said, after uninstalling everything first. Still the same I can see the lvfr-kmia in my community folder but checked again putting graphics up to ultra and still the default scenery, can this be resolved, without paying again can I possibly download from msfs marketplace?, cheers phil

Re: MSFS20 - Support Forum

Posted: Fri Sep 11, 2020 5:00 pm
by RicardoLVFR
Hi, don't pay again, its not needed.

Email us to support@latinvfr.com and we will help you out.

Re: MSFS20 - Support Forum

Posted: Fri Sep 11, 2020 8:07 pm
by Sonny147
OK Thanks Ricardo, I will over the coming days , cheers Phil

Re: MSFS20 - Support Forum

Posted: Fri Oct 02, 2020 2:07 am
by mbell
Two things: I purchased KSAN V2 for P3d and still paid full price. Also there is an object on the runway 27 that causes the plane to flip/crash.

Re: MSFS20 - Support Forum

Posted: Fri Oct 02, 2020 12:24 pm
by RicardoLVFR
mbell wrote:
Fri Oct 02, 2020 2:07 am
Two things: I purchased KSAN V2 for P3d and still paid full price. Also there is an object on the runway 27 that causes the plane to flip/crash.
How is that possible you paid full price? please email us that information.

and also can you pinpoint where you get the crash?

Re: MSFS20 - Support Forum

Posted: Fri Oct 02, 2020 4:59 pm
by mbell
I purchased from Simmarket as well. Price $13.99.. $15.99 from your site. I emailed support for a refund of $15.99.

The object crash occurs at the second turnoff (left) Runway 27. I uninstalled and tied the default. No crash.