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Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 3:13 pm
by Drakkenblade
Hello

I bought AREX Middle East Africa. After installation, I can no longer activate the Baggage Truck and the fuel truck when I call them by ATC.
Only the catering truck is functioning properly.

I have not encountered this problem with the other AREX products that I have also purchase. I have nothin on community folder except A320 FBW and AREX products.

Can you help me to resolve this problem ?

Thanks

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 3:49 pm
by RicardoLVFR
this can happen in certain gates. Can you try in a HEAVY or MEDIUM gate?

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 4:01 pm
by Drakkenblade
it still does not work on Heavy and MEDUIM gate. I tried on several airports

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 4:18 pm
by RicardoLVFR
hi, please post some pictures

https://imgbb.com/

and tell us which airport they are

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 4:43 pm
by Drakkenblade
https://ibb.co/KKdbkJn
https://ibb.co/2YZNHKC
https://ibb.co/12t4pXB
OIIE, LFMN and FAOR
No ladder truck and no fuel truck when i call it

AREX MIDDLE EAST AFRICA appears well in the content manager of MSFS.

Thanks !

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 6:56 pm
by RicardoLVFR
Hello, we checked OIIE, and we got all services. BTW, LFMN is Europe.

As for the fuel truck, it may get delayed depending on the size of the airport. Though for OIIE it appeared quickly

Image
Image
Image

When you mean ladder you mean the baggage loader right?

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 7:13 pm
by Drakkenblade
Yes .

I uninstalled AREX Middle East Africa to test and everything works. I reinstalled and it doesn't work anymore.

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Tue Nov 30, 2021 10:18 pm
by RicardoLVFR
strange, if you remove all addons in community folder with the exception of AREX middle east, would it work?

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Wed Dec 01, 2021 1:54 am
by JEP795
I can confirm this issue on my end.
LVFR KMIA A32nx dev version at gate D36.
VerticalSim KFAY with CRJ700 at gate A3A.

Except mine is only fixed when I uninstall Arex Tropics & South America.

It only happens at US airports. All other regions are working ok with AREX (I have all regions)

Re: Missing trucks (ground services) after AREX Middle East Africa

Posted: Wed Dec 01, 2021 7:31 am
by Drakkenblade
Hello,
I uninstalled everything in the "Community" directory and it works.
I only installed Arex Middle East Africa and the problem comes back.
This is really a problem specific to AREX

I would like to point out that I did not have this problem when I bought AREX Africa. It happened later, after the SU7? I don't really remember