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A330 Trouble Xbox X

Posted: Fri Jan 12, 2024 10:48 am
by AirbusAmateur
I am having issues.

I am starting cold and dark at Heathrow and despite me setting the aircraft up, the APU won't start and the screens all stay black in the aircraft. The systems only work if you start a flight directly from the runway.

Re: A330 Trouble Xbox X

Posted: Fri Jan 12, 2024 12:25 pm
by RicardoLVFR
Are you following the steps like this?
https://www.youtube.com/watch?v=QkGd5go3jSI&t=776s

Re: A330 Trouble Xbox X

Posted: Fri Jan 12, 2024 6:38 pm
by AirbusAmateur
Yes. Nothing will switch the aircraft on. Even the tablet has a black screen. When I go through the process of starting the aircraft from cold and dark, the screens all stay black, including the EFB.

Re: A330 Trouble Xbox X

Posted: Fri Jan 12, 2024 6:59 pm
by RicardoLVFR
Yeah we gonna send another update optimizing, this is a problem that happens on certain airports due to performance. It happens with many other aircraft addons as well. Our apologies.

We suggest in the meantime that on those airports try to start on the runway.

Re: A330 Trouble Xbox X

Posted: Fri Jan 12, 2024 7:03 pm
by AirbusAmateur
Okay, thank you. I appreciate it and all the hard work you and the team does.

Re: A330 Trouble Xbox X

Posted: Sat Jan 13, 2024 11:01 pm
by KG10follow
@RicardoLVFR any dates when we can expect? I also purchased an A330-900, the plane is great. Unfortunately the black screens make it very inconvenient to enjoy the aircraft, if you eliminate this it will be perfect!

Re: A330 Trouble Xbox X

Posted: Wed Jan 17, 2024 12:09 am
by AirbusAmateur
Another thing I've been having trouble with is when taxiing. It is incredibly hard to make turns with the A330. I get the plane is a large, heavy airliner but sometimes it isn't making a turn at any speed I try. The turning circle is like that of an oil tanker.

Re: A330 Trouble Xbox X

Posted: Wed Jan 17, 2024 2:31 am
by RicardoLVFR
AirbusAmateur wrote:
Wed Jan 17, 2024 12:09 am
Another thing I've been having trouble with is when taxiing. It is incredibly hard to make turns with the A330. I get the plane is a large, heavy airliner but sometimes it isn't making a turn at any speed I try. The turning circle is like that of an oil tanker.
This has been significantly improved for the next update.

Re: A330 Trouble Xbox X

Posted: Wed Jan 17, 2024 2:32 am
by RicardoLVFR
KG10follow wrote:
Sat Jan 13, 2024 11:01 pm
@RicardoLVFR any dates when we can expect? I also purchased an A330-900, the plane is great. Unfortunately the black screens make it very inconvenient to enjoy the aircraft, if you eliminate this it will be perfect!
Team is hard at work, and we expect news by the end of this month on the release of the Avionics and also probably some previews.

Re: A330 Trouble Xbox X

Posted: Wed Jan 17, 2024 1:54 pm
by AirbusAmateur
RicardoLVFR wrote:
Wed Jan 17, 2024 2:31 am
AirbusAmateur wrote:
Wed Jan 17, 2024 12:09 am
Another thing I've been having trouble with is when taxiing. It is incredibly hard to make turns with the A330. I get the plane is a large, heavy airliner but sometimes it isn't making a turn at any speed I try. The turning circle is like that of an oil tanker.
This has been significantly improved for the next update.
Okay, thanks!