How do I get support?

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ScottB
Posts: 2
Joined: Wed Dec 30, 2020 10:26 pm

How do I get support?

Post by ScottB » Thu Dec 31, 2020 7:22 am

I purchased KMIA in October 2017 but I'm not sure where I purchased it from - it's not listed in my simmarket account and I don't have any login details for your store, what other options would have been available then?

Will the serial number tell you where it was purchased from?

I have been trying to get a response to this since November, I have tried Facebook and also a private message here - what do I need to do?

Regards

Scott

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RicardoLVFR
Site Admin
Posts: 4654
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: How do I get support?

Post by RicardoLVFR » Fri Jan 01, 2021 3:48 pm

ScottB wrote:
Thu Dec 31, 2020 7:22 am
I purchased KMIA in October 2017 but I'm not sure where I purchased it from - it's not listed in my simmarket account and I don't have any login details for your store, what other options would have been available then?

Will the serial number tell you where it was purchased from?

I have been trying to get a response to this since November, I have tried Facebook and also a private message here - what do I need to do?

Regards

Scott
Hi, we responded to you via private message. Sorry for the delay we were away from work for a few days.
Ricardo Morillo
Managing Director/Owner

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