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Bought through Steam, not working
Posted: Sun May 12, 2024 1:18 am
by Jim Kerman
Hello, I recently bought the A340-300 on MSFS2020's marketplace through Steam, however, the order went through Steam and I have an email of the order. However, when I go on MSFS2020 it says I have not bought it. Help is much appreciated and desired if there is someone official here I can send a picture of my Steam receipt. Thanks!
Re: Bought through Steam, not working
Posted: Sun May 12, 2024 1:34 am
by Jim Kerman
Disregard post after further looking at it, I made a mistake on my end, sorry for wasting all your guy's time, my bad.
Re: Bought through Steam, not working
Posted: Sun May 12, 2024 1:35 am
by RicardoLVFR
Jim Kerman wrote: ↑Sun May 12, 2024 1:18 am
Hello, I recently bought the A340-300 on MSFS2020's marketplace through Steam, however, the order went through Steam and I have an email of the order. However, when I go on MSFS2020 it says I have not bought it. Help is much appreciated and desired if there is someone official here I can send a picture of my Steam receipt. Thanks!
Hi, you need to reach out to either the steam support or microsoft zendesk, as we don't know anything about individual orders .