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Unable to load/access EFB/goes blank

Posted: Thu May 16, 2024 7:45 pm
by sailorskip
I turn on the electrical power. I go to the EFB. It looks normal. Then the screen goes blank and is entirely inoperable. I have tried different combinations, but the result is the same. Latest version of the aircraft is installed. Obviously I am missing something. Suggestions appreciated. Thank you.

Re: Unable to load/access EFB/goes blank

Posted: Fri May 17, 2024 1:39 am
by RicardoLVFR
You mean the EFB goes blank, this is PC?

Re: Unable to load/access EFB/goes blank

Posted: Fri May 17, 2024 12:54 pm
by sailorskip
yes

Re: Unable to load/access EFB/goes blank

Posted: Fri May 17, 2024 12:55 pm
by sailorskip
and yes to both

Re: Unable to load/access EFB/goes blank

Posted: Fri May 17, 2024 2:38 pm
by RicardoLVFR
sailorskip wrote:
Fri May 17, 2024 12:55 pm
and yes to both
Can you temporarily remove all addons/mods (non airports) from your community folder and test please?

Re: Unable to load/access EFB/goes blank

Posted: Fri May 17, 2024 4:01 pm
by sailorskip
will do

Re: Unable to load/access EFB/goes blank

Posted: Sat May 18, 2024 2:53 am
by sailorskip
Removed addons/mods and EFB is operating. Thank you!