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LVFR A330-900 EFB doesn't work

Posted: Wed Oct 25, 2023 12:09 pm
by Anja Tiemann
I bought your A330-900 from the Microsoft Store the day before yesterday and I have a big problem. Whenever I try to log into the EFB with the mouse after starting, the display stops working and shimmers pink and purple. I've already deleted the plane twice and reinstalled it, updated the driver and turned to the forums. Nobody can offer me a solution. One participant said there was a faulty file in the download from Microsoft. I would be grateful if you could help me.
Best regards
Anja Tiemann

Re: LVFR A330-900 EFB doesn't work

Posted: Wed Oct 25, 2023 3:13 pm
by RicardoLVFR
Hi, we are investigating. We have posts in the A330 forum on this.

Is this PC?

Re: LVFR A330-900 EFB doesn't work

Posted: Wed Oct 25, 2023 10:24 pm
by Sink-rate
Anja Tiemann wrote:
Wed Oct 25, 2023 12:09 pm
I bought your A330-900 from the Microsoft Store the day before yesterday and I have a big problem. Whenever I try to log into the EFB with the mouse after starting, the display stops working and shimmers pink and purple. I've already deleted the plane twice and reinstalled it, updated the driver and turned to the forums. Nobody can offer me a solution. One participant said there was a faulty file in the download from Microsoft. I would be grateful if you could help me.
Best regards
Anja Tiemann
Hi,

could you show me list of your addons in community folder??

Kind Regards
Sink-rate

Re: LVFR A330-900 EFB doesn't work

Posted: Thu Oct 26, 2023 1:18 pm
by RicardoLVFR
If you have the 78HX mod in the community folder remove it please. This is caused by that mod.