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a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:40 pm
by Stawy
Dear LVFR,
I bought your a321 the first day it came out. Unfortunately I got CTD-s 2-5 minutes after loading the plane into MSFS (PC, MS store version). Sadly I had to delete it and am unable to use my purchase. Could you please confirm that you are working on a stability update?
I have no issues at all with any other addons (PMDG, FBW, CS, Virtualcol, Aerosoft, etc) and had not experienced a CTD for weeks before this. I did try it out at my home airport with well tested scenery, having no other elements installed.
Thanks!
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:49 pm
by RicardoLVFR
Hi, is this while on the cockpit or changing views?
is there a specific moment when the CTD happens? and you are not using any mod of our A321?
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:51 pm
by RicardoLVFR
Also what "Global rendering quality" are you using?
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:53 pm
by Stawy
Hi Ricardo,
Thanks for the fast reply!
It happens both when changing views on the outside and staying static in the cockpit, unfortunately.
No, I did not use any mod for it, only the 'vanilla' a321.
Rendering quality is custom (mainly mid).
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:57 pm
by RicardoLVFR
Stawy wrote: ↑Mon Jul 11, 2022 1:53 pm
Hi Ricardo,
Thanks for the fast reply!
It happens both when changing views on the outside and staying static in the cockpit, unfortunately.
No, I did not use any mod for it, only the 'vanilla' a321.
Rendering quality is custom (mainly mid).
Ok, can you try just to confirm, please stay inside the cockpit as much as you can.
Let me know if staying in the cockpit doesn't trigger the CTD
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 1:58 pm
by Stawy
RicardoLVFR wrote: ↑Mon Jul 11, 2022 1:57 pm
Ok, can you try just to confirm, please stay inside the cockpit as much as you can.
Let me know if staying in the cockpit doesn't trigger the CTD
Yes, will try to do that!
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 2:17 pm
by RicardoLVFR
Thank you, let me know and with the other payware aircraft you fly, is performance good on your system?
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 4:43 pm
by Stawy
RicardoLVFR wrote: ↑Mon Jul 11, 2022 2:17 pm
Thank you, let me know and with the other payware aircraft you fly, is performance good on your system?
Did a full flight without moving out of the cockpit: no CTD-s! This has to do something with the exterior then? Or in general less heavy on the system staying in the flight deck?
Yes, I have decent performance with other payware aircrafts, no crashes whatsoever.
Re: a321 neo crashes at every flight on PC
Posted: Mon Jul 11, 2022 8:14 pm
by RicardoLVFR
Hi, would you like to participate in testing to see if we can identify this issue?
if so send me an email to
support@latinvfr.com
Re: a321 neo crashes at every flight on PC
Posted: Tue Jul 12, 2022 5:15 pm
by credop
Hi,
I got the same issue on Xbox x. Do you have any update on the crash after launching a flight ?
Thanks.