EFB not working

Locked
ashwingarg
Posts: 3
Joined: Thu Dec 28, 2023 8:27 pm

EFB not working

Post by ashwingarg » Thu Dec 28, 2023 8:32 pm

Hello everyone, I recently purchased the A321NEO and have been having issues with the EFB. The EFB is not letting me click anything and will not interact with me. It is stuck on the base menu when you load up the airplane and will not do anything further. Additionally, when I right click an icon it brings up the description but that is it. Could someone please help me clarify this so that I can properly use the A321NEO to its full extent?

User avatar
RicardoLVFR
Site Admin
Posts: 4654
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: EFB not working

Post by RicardoLVFR » Thu Dec 28, 2023 8:40 pm

this is PC?

it may be do to an incompatible addon, do you have the 787 HX if so remove it and and check please.
Ricardo Morillo
Managing Director/Owner

ashwingarg
Posts: 3
Joined: Thu Dec 28, 2023 8:27 pm

Re: EFB not working

Post by ashwingarg » Fri Dec 29, 2023 7:54 am

No I do not have the 78HX

User avatar
RicardoLVFR
Site Admin
Posts: 4654
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: EFB not working

Post by RicardoLVFR » Fri Dec 29, 2023 1:38 pm

can you test by removing all addons in the community folder and checking please? just to test
Ricardo Morillo
Managing Director/Owner

ashwingarg
Posts: 3
Joined: Thu Dec 28, 2023 8:27 pm

Re: EFB not working

Post by ashwingarg » Fri Dec 29, 2023 6:49 pm

that seemed to fix the issue, thanks!

User avatar
RicardoLVFR
Site Admin
Posts: 4654
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: EFB not working

Post by RicardoLVFR » Sun Dec 31, 2023 3:51 pm

yes so its an addon causing this, you need to add one by one to identify which.
Ricardo Morillo
Managing Director/Owner

User avatar
7heAngryVe7eran
Posts: 502
Joined: Mon Oct 23, 2023 3:38 am
Location: Arkansas
Contact:

Re: EFB not working

Post by 7heAngryVe7eran » Mon Jan 08, 2024 12:21 pm

This topic is locked.

Locked