Page 1 of 1

San Diego purchased from SimMarket

Posted: Mon Oct 19, 2020 3:46 am
by Radar201
HI

I just purchased the San Diego scenery for MSFS 2020 and installing the Contrail app it says there is no download nor do I have Authorization to access. Please advise. This is my 1st purchase of your product and this leaves a sour taste in my mouth.

Re: San Diego purchased from SimMarket

Posted: Mon Oct 19, 2020 12:29 pm
by RicardoLVFR
Hi our apologies we had issues with the servers, they should be working now.

Re: San Diego purchased from SimMarket

Posted: Mon Oct 19, 2020 12:53 pm
by Radar201
Hi... now I cant to connect to the simmartket through the contrail app. Ugh. I should not be going through this right now with your product, contrail and simmarket.
Screenshot 2020-10-19 084315.png
Screenshot 2020-10-19 084315.png (70.86 KiB) Viewed 1231 times

Re: San Diego purchased from SimMarket

Posted: Mon Oct 19, 2020 1:04 pm
by RicardoLVFR
Hi, you don't have to connect to no shop, without being connected to any shop, click KSAN, click ACTIVATE and put in the serial code provided by simmarket.

Re: San Diego purchased from SimMarket

Posted: Mon Oct 19, 2020 1:28 pm
by Radar201
Got it! Thank you so much. I was instructed a bit different by simmarket but know I see what needed to be done. Awesome! Can't wait to attempt that aircraft carrier with my new MAB-339 :D