San Diego purchased from SimMarket

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Radar201
Posts: 4
Joined: Mon Oct 19, 2020 3:34 am

San Diego purchased from SimMarket

Post by Radar201 » Mon Oct 19, 2020 3:46 am

HI

I just purchased the San Diego scenery for MSFS 2020 and installing the Contrail app it says there is no download nor do I have Authorization to access. Please advise. This is my 1st purchase of your product and this leaves a sour taste in my mouth.

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RicardoLVFR
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Posts: 4632
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: San Diego purchased from SimMarket

Post by RicardoLVFR » Mon Oct 19, 2020 12:29 pm

Hi our apologies we had issues with the servers, they should be working now.
Ricardo Morillo
Managing Director/Owner

Radar201
Posts: 4
Joined: Mon Oct 19, 2020 3:34 am

Re: San Diego purchased from SimMarket

Post by Radar201 » Mon Oct 19, 2020 12:53 pm

Hi... now I cant to connect to the simmartket through the contrail app. Ugh. I should not be going through this right now with your product, contrail and simmarket.
Screenshot 2020-10-19 084315.png
Screenshot 2020-10-19 084315.png (70.86 KiB) Viewed 1226 times

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RicardoLVFR
Site Admin
Posts: 4632
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: San Diego purchased from SimMarket

Post by RicardoLVFR » Mon Oct 19, 2020 1:04 pm

Hi, you don't have to connect to no shop, without being connected to any shop, click KSAN, click ACTIVATE and put in the serial code provided by simmarket.
Ricardo Morillo
Managing Director/Owner

Radar201
Posts: 4
Joined: Mon Oct 19, 2020 3:34 am

Re: San Diego purchased from SimMarket

Post by Radar201 » Mon Oct 19, 2020 1:28 pm

Got it! Thank you so much. I was instructed a bit different by simmarket but know I see what needed to be done. Awesome! Can't wait to attempt that aircraft carrier with my new MAB-339 :D

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