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Order lost in my account

Posted: Tue Apr 14, 2020 6:53 pm
by rgroy
Hi Ricardo

I have some purchase not showing on my account. New Orleans with order number:.
Can you help me please? I was going to download your P3D V5 version and it doesn't appear in my account. Tonight I will be live streaming an unboxing in youtube of P3D V5 and would love to show to my followers with the other updates, KMIA, KFLL, SCEL, LEMD and TXKF. Some of my orders were place from simmarket, but KMSY I placed the order in your webshop.

Thanks for your good work, you are the first one!!! I will let know that to my community tonight.
Regards
Richard Groy

Re: Order lost in my account

Posted: Tue Apr 14, 2020 7:33 pm
by RicardoLVFR
rgroy wrote:
Tue Apr 14, 2020 6:53 pm
Hi Ricardo

I have some purchase not showing on my account. New Orleans with order number: .
Can you help me please? I was going to download your P3D V5 version and it doesn't appear in my account. Tonight I will be live streaming an unboxing in youtube of P3D V5 and would love to show to my followers with the other updates, KMIA, KFLL, SCEL, LEMD and TXKF. Some of my orders were place from simmarket, but KMSY I placed the order in your webshop.

Thanks for your good work, you are the first one!!! I will let know that to my community tonight.
Regards
Richard Groy
The P3d version is not out yet, I am removing your order information please don't say this on an public forum. Please email us to support@latinvfr.com

Re: Order lost in my account

Posted: Tue Apr 14, 2020 8:26 pm
by rgroy
Hi,
New Orleans is not ready for p3d yet? https://secure.simmarket.com/latinvfr-n ... 3dv4.phtml

Ok, sent an email to your support.
Regards

Re: Order lost in my account

Posted: Wed Apr 15, 2020 12:51 pm
by RicardoLVFR
rgroy wrote:
Tue Apr 14, 2020 8:26 pm
Hi,
New Orleans is not ready for p3d yet? https://secure.simmarket.com/latinvfr-n ... 3dv4.phtml

Ok, sent an email to your support.
Regards
It is now available in simmarket.