LEMD VRAM problem

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jadolfo
Posts: 5
Joined: Mon Dec 14, 2020 1:11 pm

LEMD VRAM problem

Post by jadolfo » Mon Dec 14, 2020 2:05 pm

Hello,
I just bought and installed the Madrid scenery.

When opening P3dV5 it gives me this error: see attached file.

I have read the manual and followed the instructions and so that this scenario does not error, I have to put the settings almost to default.

I have read in this forum the post: VRAM issues P3dv5, but do you think that my PC is a "mid to low range system"?

It is not a viable option to pay for something that to function you have to configure everything to the minimum as if you had a PC from 10 years ago.

Please give me a solution or refund my money.

Thanks and best regards.
Attachments
LatinVFRerror.jpg
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J. Adolfo Medina

Ryzen9 3900X OC 4.15 Ghz, MSI MPG X570 Gaming Plus, 32 Gb RAM DDR4 3200, Radeon RX 6800 XT 16 Gb, Gigabyte AORUS NVMe Gen4 SSD 1TB
Windows 11 64

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RicardoLVFR
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Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: LEMD VRAM problem

Post by RicardoLVFR » Mon Dec 14, 2020 3:49 pm

Hi, please use the non-PBR version of LEMD, which is available under downloads. It will still have some elements PBR but, please try that and let us know.
Ricardo Morillo
Managing Director/Owner

jadolfo
Posts: 5
Joined: Mon Dec 14, 2020 1:11 pm

Re: LEMD VRAM problem

Post by jadolfo » Mon Dec 14, 2020 5:05 pm

Hi,

Version non-PBR downloaded and installed. This version does not give the VRAM problem, but it is not what I bought. The first point of the features in your web is: "LEMD airport all buildings objects and ground polygons made from native PBR materials."

Then if this fetaure is not available, what solution do you propose?

Regards.
J. Adolfo Medina

Ryzen9 3900X OC 4.15 Ghz, MSI MPG X570 Gaming Plus, 32 Gb RAM DDR4 3200, Radeon RX 6800 XT 16 Gb, Gigabyte AORUS NVMe Gen4 SSD 1TB
Windows 11 64

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RicardoLVFR
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Posts: 4661
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: LEMD VRAM problem

Post by RicardoLVFR » Tue Dec 15, 2020 12:33 am

jadolfo wrote:
Mon Dec 14, 2020 5:05 pm
Hi,

Version non-PBR downloaded and installed. This version does not give the VRAM problem, but it is not what I bought. The first point of the features in your web is: "LEMD airport all buildings objects and ground polygons made from native PBR materials."

Then if this fetaure is not available, what solution do you propose?

Regards.
Hi, the ground is PBR, the jetways too. Other than that, P3dv5 has been a major headache with the VRAM problems. This airport was advertised as such when we released it for P3dv4. We never expected that PBR would become an serious issue with p3dv5. That's why we offer the non-PBR version in p3dv5.
Ricardo Morillo
Managing Director/Owner

jadolfo
Posts: 5
Joined: Mon Dec 14, 2020 1:11 pm

Re: LEMD VRAM problem

Post by jadolfo » Tue Dec 15, 2020 9:20 am

Hi,

Then you must inform in the first point of the fetaures that this option is not available for P3dv5, so the consumer can decide if he wants to spend his money or not.

When downloading the purchased product, there are two versions. This is because one is already known to not work. Why is this not reported before or during the purchase?. I cannot understand a commercial policy that knowing that there is a known error, is not reported in the list of features.

I have already spent my money here and I see that this has no solution, but there is a solution for other clients to suffer this deception. Please be honest and report this issue on the product page.

It is obvius that this has been my first and last purchase of LatinVFR products.

Bye.
J. Adolfo Medina

Ryzen9 3900X OC 4.15 Ghz, MSI MPG X570 Gaming Plus, 32 Gb RAM DDR4 3200, Radeon RX 6800 XT 16 Gb, Gigabyte AORUS NVMe Gen4 SSD 1TB
Windows 11 64

User avatar
RicardoLVFR
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Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: LEMD VRAM problem

Post by RicardoLVFR » Tue Dec 15, 2020 1:27 pm

Hi, we have emailed you directly.

In any case we have just added to the product page this:

"For P3dv5 there is the option of a non-PBR version due to VRAM issues with the PBR version of LEMD in P3dv5."
Ricardo Morillo
Managing Director/Owner

MarSchar1
Posts: 5
Joined: Fri Dec 18, 2020 10:24 am

Re: LEMD VRAM problem

Post by MarSchar1 » Fri Dec 18, 2020 10:28 am

For me even the non PBR version is completley unusable. Whith Active Sky, ASCA and FSLabs A320 my GTX 1060 6GB runs out of VRAM right after loading. At other addon airports like Aerosoft EDDK or Flytama EHAM my usage is around 3 GB. Settings are set to recommended.

MarSchar1
Posts: 5
Joined: Fri Dec 18, 2020 10:24 am

Re: LEMD VRAM problem

Post by MarSchar1 » Fri Dec 18, 2020 3:16 pm

Really pissed, airport is compleatly unusable, 34€ for nothing. Definitly the last product i have ever purchase from LatinVFR

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RicardoLVFR
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Re: LEMD VRAM problem

Post by RicardoLVFR » Fri Dec 18, 2020 4:41 pm

Can we see your display settings please?
Ricardo Morillo
Managing Director/Owner

MarSchar1
Posts: 5
Joined: Fri Dec 18, 2020 10:24 am

Re: LEMD VRAM problem

Post by MarSchar1 » Fri Dec 18, 2020 6:56 pm

These are my P3D settings, working fine at every other airport.
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